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At Liquor Store (operating through winespiritsuk.com), we value your privacy as much as we value the quality of our premium spirits. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or make purchases from our curated selection of fine alcoholic beverages.

1. Information We Collect

To provide our discerning customers with an exceptional shopping experience, we collect:

  • Personal Information: Name, email address, shipping address, phone number, and date of birth (for age verification) when you create an account or place an order.
  • Payment Information: Credit/debit card details processed through our secure payment gateway (we do not store full card numbers), or PayPal account information.
  • Transaction Details: Purchase history, products viewed, and preferences to enhance your shopping experience.
  • Technical Data: IP address, browser type, device information, and cookies to improve website functionality.
  • Communication Records: Correspondence with our customer service team.

2. How We Use Your Information

We use your data with the same care we use in selecting our premium spirits:

  • To process and fulfill your orders for our curated selection of aperitifs, bourbons, liqueurs, rums, and vodkas
  • To verify your age as required by alcohol sales regulations
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To send transactional communications (order confirmations, shipping updates)
  • With your consent, to send marketing communications about new arrivals, limited editions, and special offers
  • To prevent fraud and ensure payment security
  • To comply with legal obligations

3. Data Sharing and Disclosure

We treat your information with the same discretion we apply to our rare spirit collections:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers under strict confidentiality agreements.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
  • International Transfers: As we serve customers globally (excluding some Asian and remote regions), data may be transferred outside the UK/EEA with appropriate safeguards.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same rigor we apply to securing our premium inventory:

  • All payment transactions are encrypted using 256-bit SSL technology
  • We are PCI DSS compliant for payment processing
  • Personal data is stored on secure servers with limited access
  • We retain data only as long as necessary for business, legal, or tax purposes

5. Your Rights

As a valued customer, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications
  • Request data portability where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and checkout process
  • Analytics Cookies: Help us understand how customers use our site
  • Preference Cookies: Remember your preferences (e.g., language, currency)
  • Marketing Cookies: Used with consent to show relevant ads

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers where appropriate.

8. Contact Us

For privacy-related inquiries or concerns, please contact:

Liquor Store
6 Parliament St, Lancaster, GB LA5E 6QH
Email: [email protected]
Phone: +44 (0)XXXX XXX XXX

Thank you for trusting Liquor Store with your premium spirit purchases. We value your privacy as much as we value delivering exceptional products and service.