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Welcome to Liquor Store at winespiritsuk.com. These Terms and Conditions govern your use of our website and purchases of our premium spirits collection. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

You must be at least 18 years old (or the legal drinking age in your country) to access our website or purchase our products. By using this site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product descriptions, is the property of Liquor Store or its suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Range

We specialize in premium spirits including:

  • Aperitifs
  • Bourbons
  • Liqueurs
  • Rums
  • Vodkas

2.2 Product Descriptions

We make every effort to accurately describe our products, including alcohol content, origin, and tasting notes. However, minor variations may occur between batches. Product images are for illustrative purposes only.

Important: Our products contain alcohol and should be consumed responsibly. Excessive alcohol consumption is harmful to your health.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline at our discretion. We reserve the right to limit quantities or refuse service.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You confirm that the payment method used is yours or you have authorization to use it.

3.3 Pricing and Taxes

Prices are in GBP and include UK VAT where applicable. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: Via DHL or FedEx – £12.95, delivered within 10-15 days after dispatch
  2. Free Shipping: Via EMS for orders over £50 – delivered within 15-25 days after dispatch

4.2 Delivery Areas

We ship globally except to certain Asian countries and remote regions. All shipments require adult signature upon delivery.

4.3 Processing Times

Orders are processed within 1-2 business days. Delivery times begin after dispatch.

Note: We cannot guarantee delivery dates as these depend on carrier performance and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unopened products in original condition. Non-returnable items include:

  • Opened bottles (for safety and regulatory compliance)
  • Limited edition or rare spirits marked “final sale”
  • Personalized or custom orders

5.2 Return Process

  1. Contact us at [email protected] within 15 days with your order number and reason for return
  2. We’ll provide a Return Merchandise Authorization (RMA) number and instructions
  3. Repack items securely in original packaging with all protective materials
  4. Ship to: Liquor Store, 6 Parliament St, Lancaster, GB LA5E 6QH using a trackable method

5.3 Refunds

Refunds are processed within 5 business days after we receive and inspect returned items. Original shipping charges are non-refundable unless the return is due to our error.

5.4 Damaged or Incorrect Items

Contact us immediately with photos if you receive damaged or incorrect products. We’ll arrange replacement or full refund at no cost to you.

6. Customer Responsibilities

6.1 Age Verification

You must ensure someone of legal drinking age is available to sign for deliveries. We cannot deliver without adult signature.

6.2 Compliance with Local Laws

You are responsible for understanding and complying with alcohol import laws in your country. We cannot ship to locations where alcohol import is prohibited.

6.3 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details.

7. Limitation of Liability

Liquor Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delays in delivery beyond our reasonable control (e.g., carrier delays, customs delays, natural disasters)
  • Any health effects from alcohol consumption

Our total liability for any claim shall not exceed the purchase price of the products in question.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Liquor Store
6 Parliament St, Lancaster, GB LA5E 6QH
Email: [email protected]
Phone: +44 (0)XXXX XXX XXX